Payment Policy

Payment Policy Mintr

Last updated: May 2026

This Payment Policy applies to all customers in Canada (CA).

1. Accepted Payment Methods

We offer secure and convenient payment options for all our customers:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Local payment methods (where available per region)

Please note:
We do not accept cash on delivery or direct bank transfers unless explicitly agreed.

2. Currency & Conversion

  • Prices are displayed in your local currency:
    • CAD (Canada)
  • If your bank account uses another currency, your bank may apply exchange rates and conversion fees.
  • Applicable taxes (GST, VAT, sales tax) will be included or clearly shown during checkout.

3. Payment Security & Processing

  • Payments are processed via trusted PCI-compliant partners like Stripe and PayPal.
  • Your card details are never stored on our servers.
  • All data is transmitted over SSL-encrypted channels.

4. Authorization & Charges

  • We may perform a pre-authorization to verify funds before capturing payment.
  • You will see the final amount during checkout and in your confirmation email.
  • If a payment fails or is declined, you will be notified to retry with a different method.

5. Refunds & Chargebacks

  • Refunds are processed according to our Return & Refund Policy.
  • In case of disputes or chargebacks, we will provide full transaction records to the payment processor.
  • Refunds are issued to the original payment method within 14 business days.

6. Country-Specific Information

🇨🇦 Canada (CA)

  • Currency: CAD
  • Province-specific taxes may be calculated at checkout

7. Contact & Customer Support

Website: Mintr
Adress: 8-7288 Blundell Road, Richmond, BC, Canada
Email: aivorascales@gmail.com
Phone: 7786821158

Business hours (Eastern Timezone)

  • CA (EST): Mon–Fri 09:00–17:00, Sat 10:00–16:00

Applies to the following countries: Canada (CA).

We respond within 24–48 hours during business hours.